Responsibilities

· Staff must be alert and awake on their entire shift;

· Staff will answer crisis line and fill out a Crisis Call sheet for each call;

· Staff will meet with victims and their children as they enter housing program, complete appropriate intakes, and provide housing orientation and entry services;

· Staff will be respectful and sensitive to client needs and will maintain client confidentiality;

· Staff will enter data on each client during their assigned shift in the Client Daily Contact Log;

· Staff will enter housing program client services into appropriate database;

· Staff will perform building security checks at assigned times.

· Assists with front desk duties as needed;

· Staff must attend a minimum of 10 hours a year of professional development conferences and workshops as recommended and approved by supervisor;

· Staff are required to attend staff meetings and to keep their CPR/AED/BBP/First Aid certification current;

· Staff will respond to needs of housing clients in case of emergency;

Qualifications

High school diploma or equivalent; experience in social service field preferred; good communications skills; and ability to interact with others in sensitive, open-minded manner.

Exact compensation may vary based on skills, experience, and location.